Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-solutions-for-optimizing-truck-repair-workflows.livebursts.com (henceforth referred to as “AI Solutions” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, manage, and protect your personal information in accordance with international data privacy regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain https://ai-solutions-for-optimizing-truck-repair-workflows.livebursts.com. Please note that this policy does not extend to external platforms, applications, or services accessed through links on our site, as these have their own privacy policies that govern data handling.

Processing Activities

This document outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Engage with communications from AI Solutions, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and deliver tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Bank account information, if provided for direct debit or payment processing.
  • Purchase Information: Items bought, purchase history, and associated pricing.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to personalize content.
  • Location Data: Geolocation details for location-based services (with user consent).
  • Feedback: User ratings, reviews, and comments to improve our products/services.
  • Social Media Information: Data from social media platforms when users interact with us through these channels.
  • Product Information: Preferences, usage patterns, and interactions with our products.

This data is collected through direct user input, interaction with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist in providing our services, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Crucial for navigating the website and ensuring functionality.
  • Preference Cookies: Personalize user experience based on choices made.
  • Analytics Cookies: Track site usage, analyze trends, and measure performance.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

AI Solutions retains personal data for as long as necessary to fulfill the purpose of collection or as required by law. Once the purpose is achieved, we securely delete or anonymize the data to protect user privacy.

Security Measures

We prioritize the security of your personal data:

  • Implement robust technical and organizational safeguards to protect against unauthorized access or disclosure.
  • Engage secure third-party processing partners who adhere to strict data protection standards.
  • Employ encryption for data in transit and at rest.

Children’s Privacy

AI Solutions does not knowingly collect personal information from children under the age of 18. Our services are intended for a mature audience, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access, rectification, erasure, restriction, portability, objection, non-discrimination, and the right to file appeals or complaints.

To exercise these rights or seek clarification, please contact our Privacy Team via the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding data handling:

  • Email: contact@ai-solutions-for-optimizing-truck-repair-workflows.livebursts.com
  • Address: [Provide Legal Address]

We value your trust in our commitment to protect personal information. This Privacy Policy was last updated on [Date].